It may happen that after you have submitted an expense report, one of your collaborators realizes that it included a mistake or an omission. They have the possibility to recall the report to correct it.
Here is the process to configure the recalling criteria for users.
Version : Business Enterprise Advanced
Environment : Web Android IOS
Status : User Manager Accountant Administrator
To do so, you need to go to your Settings / Advanced Settings / Templates and then select the template for which you want to apply the report recalling criteria.
Once the template has been selected, you need to go to the “Advanced Settings” tab where you should select, in the “Access – expense report level” section, the status up to which it is possible to recall expense reports:
We advise you to allow employees to recall at least until the “Submitted (included)” status so that expense reports can be recalled by users before approval.