N2F - Helpdesk

Frequently Asked Questions 16

• I forgot my password - what to do?
• How are mileage allowances calculated in the N2F app?
• How to create a new expense category?
• Why does my expense have been registered as non-reimbursable?
• Access sharing management in N2F

View all 16

What is N2F? 1

• Reports and expenses

First steps with N2F 9

• Declaring expenses in N2F
• I am a manager
• I am an accountant
• How can I send electronic invoices to N2F?
• How to download the mobile app?

View all 9

Smartphone redesign! 2

• How do I manage N2F notifications on my phone?
• The new Android version is available!

Managing expenses and expense reports 3

• How to allocate an expense on different categories?
• How to delete an expense after it has been submitted?
• How to configure a fixed mileage allowance in an expense category?

Mission/work orders / Travel requests 1

• What are travel requests in N2F?

Reporting 5

• How to visualize the expense reports that my team has approved / verified / accounted?
• How to export the list of reports awaiting approval?
• How do I export the alerts managed in N2F?
• How to schedule the sending of an export?
• How are duplicates calculated in N2F?

Managing users 2

• How to give restricted rights to administrators?
• Export users to import format

Partnerships 0

Vehicle management 1

• How do I sort vehicles waiting for approval only?

Features 6

• How do I open a conversation in N2F?
• How to display or reply to a conversation from the mobile app?
• The detection of receipt duplicates between multiple users is now available!
• Pre-filling of the "Type of meal" field according to the time on the receipt
• Automatic translation of foreign language receipts

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Before subscribing 3

• Is N2F a paying application?
• How to subscribe to N2F
• Can I transfer my expense report from one account to another?

Subscription management 6

• Where can I find my N2F invoice?
• How to modify my bank details in N2F?
• How do I change my billing adress in N2F?
• I want to change my N2F version - How to do?
• How will a user added to N2F during subscription be billed?

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Users 3

• How to add a new user in N2F?
• How do I delete a user?
• I want to have 2 accounts with the same email address

Trial FAQ 6

• Where can I manage my expense categories?
• How to set limits and/or fixed amounts in N2F?
• How do I deactivate a category?
• How do I classify the different categories?
• Can I change the icons of the expense categories?

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Analytics 2

• Why should I manage Analytics in N2F?
• How to add Analytics in N2F?

Workflow 1

• Can I can create multiple workflows in N2F?

Expense and expense reports management 3

• How to set up an expense report's recalling conditions?
• How to configure the submission calendar of an expense report?
• Is it possible not to reimburse an expense because it is too old?

Multi-company management 1

• Can we manage several companies in N2F?

Vehicles 5

• How to register vehicles in N2F?
• Can I prevent a user from registering a vehicle?
• How to set up a personal vehicle validation?
• How to create a favorite trip?
• Where do I register my vehicle registration document in N2F?

Means of payment 2

• Where to manage payment methods in N2F?
• How to restrict access to a payment method?

International 5

• Does N2F know how to manage per diems?
• Can I use N2F abroad?
• How to change my default currency in N2F?
• How are exchange rates calculated in N2F?
• Can I use N2F in another language?

Notifications 0

Probative value archiving 1

• Do I have to pay to benefit from N2F Probative value archiving option?

GDPR 1

• Does N2F respect the GDPR?

Recoverable VAT 2

• Does the N2F application automatically calculate recoverable VAT?
• How to see the amount of recoverable VAT on an N2F expense?

Multiple VAT rates 1

• Does the N2F application manage multiple VAT rates?

Receipts 1

• How do I export my receipts in the event of a tax audit?

Rebillable client 1

• How do I extract from billable expenses from N2F?

Meal 2

• Can I extract a follow-up of meal voucher from N2F?
• Is it possible to extract guest tracking from N2F?

Data analysis 3

• How to customize a data export in N2F?
• How to export statistics per user/expense category?
• How can I track my fuel and electricty consumption?

Accounting export 4

• How to generate an accounting entry file from N2F?
• How to generate a SEPA transfer file?
• Is N2F compatible with my accounting software?
• Can N2F generate several export files at once?

Advanced Search 2

• How do I access an accounted expense report?
• How to search for a user's expense reports ?