Version : Business Enterprise Advanced
Environment : Web Android IOS
Status : User Manager Accountant Administrator
While an expense report or mission order is going through the validation process, N2F lets you interact with your employees thanks to the internal mail system.
This is a communication channel between the user and every person involved in the workflow. During the Approval, Verification and Accounting steps, the Managers / Accountants / Administrators of an expense report can start a conversation with the user from an expense (option available only on the Web version):
The user will receive a notification telling them a conversation has been started. They will be able to answer this conversation from:
- the notification email they received;
- the concerned expense from the Web version;
- the “Internal mail” tab of the mobile app.
Once the conversation is over, the Manager / Accountant / Administrator who started it must close it from the Web version, so the report can continue on with its progression in the workflow.
Within the expense report / mission order, a color code lets you quickly know about the conversation status:
- Green: the conversation is closed
- Blue: the last answer is the user's
- Red: the last answer came from the Manager / Accountant / Administrator
For further information, feel free to contact our support team at the following coordinates:
+33 4 26 78 52 10